BUSINESS, OUR VALUES and THE WONDERFUL SUSIE MORT

[ READING TIME: 2.5 MINS ]

In business, people come and go, this is the hardest part of owning your own company.
As employers, the day we opened our doors, by default we made a commitment to add value to other people’s lives through their job.
We recently heard a statistic suggesting that 2/3 employees suffer from stress at work, at Patrick of Coonawarra our vision is to not only guarantee a GREAT experience to our customers and industry colleagues, but most important of all, to our staff.
One of our most important pillars: to be a business where people are motivated, empowered, feel part of the whole and above all else are happy.

We recently had to make a choice, one which was not easy: to achieve our vision of great employers, we decided to make a deeper commitment to our cellar door structure by introducing permanent part-time roles as opposed to casual contracts.
Unfortunately, everything us humans do in our day to day has a cost associated to it, whether it be financial, emotional or otherwise; in this instance, ironically, it meant that we had to reduce the number of casual staff to be able to provide a bigger commitment to our first part time Wine Advisor role. In doing this we are having to say goodbye to the wonderful Susie Mort, one of our Cellar Door Wine Advisors.

Today is Susie’s last day and I wanted to take this opportunity on behalf of everyone to say thanks to Susie, but also to tell the world who Susie is, through our eyes.

They may only be few words, but they are powerful ones that come to mind when thinking about this woman who I have personally grown very fond of.
Susie is Strong, Inspiring, Confident, Genuine, Beautiful on multiple levels, has oodles of Integrity and provides one of the best customer experiences that I have witnessed.
It is truly sad to have to say to goodbye to her on a professional level.
Susie also works at Bowen Estate and will no doubt be snaffled up by another winery before we know it; a true asset to our region.
Thank you again Susie for all your hard work, passion and genuine care you have provided our customers in the last couple of years. I already miss you.

With love, Tash Gordon - Brand Manager

More words that come to mind when thinking of Susie: 

KNOWLEDGEABLE, HUMBLE, INSPIRING - Luke Tocaciu, Winemaker and Owner

BEAUTIFUL SOUL, EASY-GOING, DELIGHT - Heidi Boyd, Accounts and Finance Administrator 

CARING, CROWS, CHEEKY, HONEST, WITTY - Dave Boyd, Vineyard and Governance Manager

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Soon we will be publishing Susie’s story on here, from her view point this time; Watch this space ( Susie's Interview as part of Pat's People interviews fro May 2018 ) 



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